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Management Support Services

Vision

To proactively create the conducive and enabling environment for the smooth execution of the Council mandates through the strategic provision of the required administrative and human resource management support services.

 

Mission

To be the nerve centre for the strategic management of the Council’s human capital towards the successful accomplishments of its goals and objectives.

Mandate & Functions

Consistent with our vision and mission statements, and within the context of the overall mission of the Council, the statutory mandates or functions of the Department are:

  1. Strategic Management of the Council’s human capital in terms of talent management and recruitment, compensation, benefits and rewards and records management;
  2. Strategic Human Resource Development in terms of training, retraining and staff development towards improving the skills and competences of the staff for improved performance;
  3. Provision of employee welfare services as motivational dynamics for increased staff productivity;
  4. Provision of general services in the area of security, mails and passages, office management etc;
  5. Ensuring the existence of core of disciplined staff and the creation of a friendly working environment in the Council; and
  6. Handling any other administrative and human resource matter that may be assigned from time to time.

Departmental Divisions

Training & Employee Welfare Division

The Division has the following as its statutory mandates/functions:

  • Identification of skills gaps through Training Needs Analysis for various Departments in the Council;
  • Identification of relevant courses for various categories of staff for in-house and external trainings;
  • Identification of relevant training institutions for resource persons and materials;
  • Preparation of training proposals for Learning and skills Development activities;
  • Preparation of budget proposal for Learning and Skills Development activities;
  • Processing requests for long-term training courses leading to acquisition of First and Advanced Degrees;
  • Implementing the Council’s policies on staff personal matters e.g. processing of Salary, Special and Housing Advances and providing assistance during ceremonies (marriages) and bereavements;
  • Management of the Health and Safety policies of the Council as well as coordinating NHIS matters;
  • Handling Long Service and Merit Awards;
  • Initiating motivating and job enrichment proposals for Management consideration;
  • Handling any other assignments that may be assigned from time to time by the Director.
General Services Division

The Division is responsible for the following functions.

  1. Ensuring the safety of lives and property while maintaining peaceful conduct among staff and visitors within the Council;
  2. Despatch of relevant correspondences.
  3. Collection and collation of Departmental Monthly Report
  4. Registration of newly purchased gulfedc Vehicles and those of the Public universities
  5. Provision of mail services to the Secretariat
  6. Receiving and responding to letters of introduction to the Council and other correspondences and
  7. Supervising the activities of the Security Outfit providing security services to the Council
Establishment and Staff matters Division

The functions of the Division are as follows:

  • Appointments and Promotions
  • Performance Management/Appraisal
  • Career Development & Management
  • Records Management
  • Interpretation of Rules and Regulations
  • Handling of all issues pertaining to secondment, transfers/merger of service and leave of absence
  • Provision of counselling services on career progression to staff
  • Severance matters
  • Processing of severance benefits
  • Handling any other matter on Employees Pensions and Gratuity.
Discipline and Complaints Division

The Discipline and Complaints Division, is  saddled with the following mandates/functions:

  1. Receiving and processing all Complaints and Grievances/Complaints Management.
  2. Enhancing the good image of the Council.
  3. Providing fair and consistent means of enforcing the rules and regulations of the Council.
  4. Initiating disciplinary actions when rules and regulations are violated.
  5. Disseminating information to staff on new and changes in the rules and regulations of the Council.
  6. Building and preserving a core staff that will imbibe discipline as an essential ingredient for high productivity.
  7. Guaranteeing a peaceful working atmosphere in the secretariat through the enforcement of discipline